Self-Service Provider Portal

Give providers a portal, and save your team time

One secure, HIPAA-compliant interface where providers retrieve their own EOPs and 835s, check claim status, and start and track appeals. Scoped to their NPI, so they only ever see their own data.

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What providers can do

Self-service for providers

Check claims status

Download PDF images of EOPs

Download ERA/835 files

Check the status of appeals

Start a claims appeal

Upload claim documentation

EOP / 835 retrieval

Providers pick up their own remittances

Providers download their own EOPs and 835s directly from the portal. For offices that automate, SFTP access is available too, so your team stops fielding one-off requests.

EOP and 835 retrieval screen
Claim status

Stop fielding 'where's my claim?' calls

Providers check their own claim status and track AR through claims search or bulk lookups that export straight to Excel. That saves your team time every week.

Claim status lookup
Self-service appeals

Appeals that start from the claim

Providers initiate and track appeals from the same portal, uploading supporting documentation as they go, all tied back to the original claim.

Self-service appeals

Put a portal in front of your providers

See how self-service cuts inbound calls and document requests.